Wendy’s AI Drive-thru / Digital Kiosks

Quick Service Restaurant (QSR)

Wendys being a quick service restaurant introduces AI powered Drive-thru to make ordering more simpler, easier, quicker and accurate. Wendys is working all times just to make their customer at comfort and to make Wendys a better restaurant

Automating Drive-Thru Order

Automating Drive-thru orders has made ordering more comfortable because 70 to 80 percent people like this initiative so that they can order without any human interaction which is more comfortable, quicker and accurate for people and restaurant at the same time.

How to order at Wendys AI Drive Thru?

To be honest, its really simple all you need to do is to enter drive thru and talk to the AI bot just the way you used to talk with an human order taker, you may start with “Hey, Is Daves Double Available?” After wards you’ll simply get answer.

Digital Kiosk at Wendys

Wendys now also has digital kiosk available at restaurant here ordering is quite simple now you just can see whole menu with prices at this kiosk rather than waiting for your turn in old manual style kiosk where some people can have fear of being judged, but now you can see and ask for menu at digital kiosk as many times you want to.

Wendys Future Aims & What to expect by Wendys

Wendys in future keeps aim to use autonomous robots for order taking, delivery and communication at branches with high order so that people dont get annoyed by long wait and ordering gets faster & reliable

 Benefits of AI Drive-Thru

Fast Service

Using AI drive thru we have faster service at wendys which was a big issue in old days

Better Staff Utilization

The staff which was there for order placement at drive-thru can work somewhere else like kitchen or serving but this increases utilization

More Reliable & Accurate

Order noted by AI is more reliable & accurate as compared to human because a human can make some mistakes but AI usually doesnt

Same Brand Voice

Wendys can have same brand voice every time they take order

Wendys + Google Cloud

Wendys collabs with Google cloud for better results of its AI, Google generative AI is used here for the drive thru purpose for better reasoning and performance

for complete wendys menu click here